Noticeboard

Pharmacy Opening Information over August Bank Holiday

https://www.england.nhs.uk/east-of-england/nhs-england-and-nhs-improvement-east-of-englands-work/pharmacy-information/

We are currently running on skeleton staff in dispensary and reception due to illness. Things make take a little longer than usual to be actioned/answered - please bear with us during this time. Many thanks.

Advance Notice - closure of B184 Walden Road

Please note that there will be a full road closure on the B184 at Armitage Bridge, just outside of Thaxted from 8 August. Please remember to allow enough/extra time to get to your appointments.

Online Booking

We are delighted to say that online booking is allowed again. We have reinstated it across both pre bookable and urgent on the day appointments. Access is available for urgent on the day appointments from 6am. Please note that all online appointments are automatically a face to face appointment. If you want a telephone appointment please state this very clearly in the booking reason and include phone number in the details.

Mother and Baby Group

First Tuesday in every month at Crocus Medical Practice, Community Hospital Site, Radwinter Road, Saffron Walden CB11 3HY 1230-1400.

COVID Recovery Group

This is an informal group for patients recovering from COVID. It is run by Kim Clark, our PCN Social Prescriber and offers tea, coffee and a chat. The group meets every other Thursday and the next date is 21 October. They meet at Cornell Court, Smallbridge road, Saffron Walden CB11 3NS.

Contacting the surgery for routine issues
If you need help with non-urgent clinical issues, medication requests or an admin request you can now contact us online at https://florey.accurx.com/p/F81131.

Concerned about your information being shared?  What you need to know.

Patient data from GP medical records kept by GP practices in England is used respectfully, securely and safely every day to improve health, care and services through planning and research, helping to find better treatments and improve patient care.  Data collected by the NHS is only used for health and care purposes. It is never shared with marketing or insurance companies.

The NHS is planning to introduce an improved way for GP practices to share information about patients- called the General Practice Data for Planning and Research data collection.  News of these plans has caused some concern to some of our patients, who have decided that they don’t want their data to be involved.

We have now been informed that no data will be shared in this new way until 1 September this year.  This delay is to enable the national organisation NHS digital to clearly explain their plans to the public and health professionals, as well as to thoroughly investigate any concerns that have been raised.

If you have already been in touch with the practice to ask to be ‘opted out’ of your identifiable information being shared outside of our practice for any purpose, your request will be honoured.  This will not affect your own care. However, nobody’s data will be shared in this new way before 1 September.  If you would like to find out more about why the NHS collects and uses data, please go to this website.

Please see the link below for information regarding the COVID vaccination and blood clots. 

https://www.gov.uk/government/publications/covid-19-vaccination-and-blood-clotting/covid-19-vaccination-and-blood-clotting

Repeat Medication - please don't telephone the surgery to order repeat medication. The Prescriptions tab at the top of the website has the details of how to order your repeat medication.

Where to get Help and Support.

The Council for Voluntary Services (CVSU) and UDC has set up a dedicated service to identify those in need and to co-ordinate the volunteer help to support them.  If you need help or wish to offer your services, please contact CVSU:

communityresponse@uttlesford.gov.uk or tel: 03333 408 2118 (8am to 8pm Monday to Friday)

Practice Management

Jessica Peck
The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.
Renata Galkeviciene

Deputy Practice Manager

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.
Samantha Reynolds

Reception Manager

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website